In Case of Water Damage

When you experience water damage, fast action is important. However, the wrong action can impede recovery. The following tips are intended to provide you with an overview of what you should and should not be doing.


  • Identify the source of incoming water and, if possible, stop it or call a professional to handle it.
  • Turn off all electrical appliances and electronics in and around the affected area
  • Remove excess water by mopping or blotting
  • Stay away from sagging ceilings
  • Remove or elevate furniture off wet areas to prevent permanent stains
  • Prop up wet cushions
  • Wipe water from wood furniture after removal of lamps and table top items
  • Place aluminium or glass saucers under furniture legs when on wet carpet to prevent possible bleeding of dyes into the carpet below
  • Remove valuable oil paintings and art objects to a safe and dry environment
  • Empty out closet floors, including shoes and cardboard boxes that could cause staining
  • Call our 24-hour help line for assistance 780-306-0585

Do Not

  • Turn on ceiling fixtures if the ceiling is wet (remember: stay away from sagging ceilings)
  • Pull up the carpet and padding, this could cause permanent damage
  • Leave books and other materials containing water soluble dyes on wet carpets
  • Attempt to dry carpeting with an electric heater
  • Turn the heat above normal room temperature until our technicians have installed de-humidification equipment and evaluated the drying procedure

Get in Touch

Dealing with water damage is stressful enough, let us help you dry out and get back to normal! Contact us today!